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Frequently Asked Questions:

How do I set it up?

  • It's easy! Power up your Roku device, connect the Roku device to the internet, create a Roku account and activate your device.

  • Note: All Roku players and streaming sticks connect to your TV’s HDMI port. *Roku TVs have the Roku OS built-in, no HDMI connection needed.

Why do I need an Internet connection?

  • Roku streaming players and Roku TVs need Internet access to stream content. They use wireless to connect to your home network, or you can choose a model that offers a wired Ethernet connector.

What’s a Roku account?

  • You need a Roku account to activate your device and access entertainment across thousands of streaming channels. There are no monthly equipment rental fees with Roku. Adding a payment method lets you easily rent/buy movies on demand or subscribe to popular services like Netflix.

Which product is right for me?

  • There’s a Roku streaming player or Roku TV for everyone. Try the various Roku players that will connect to your current TV, or a TV with the Roku streaming experience built in!

What can I watch?

  • Stream top free or paid programming from thousands of channels for sports, news, international, and kids programming plus broadcast channels and major music services!

Can I get live or local TV?

  • Yes. Access national networks or cord-cutter channels that offer the best of network programming for a low monthly fee. And Roku TVs let you access free live broadcast TV using your home’s antenna.

Can I watch sports?

  • Yes. Access 140+ sports channels plus health and fitness channels. Some are free and others require a subscription.

How do I find what I want to watch?

  • Sit back and let your Roku streaming player or Roku TV search across 100+ top channels. Search by title, actor, or director using your Roku remote, Roku mobile app for iOS® and Androidâ„¢, or voice search. Roku Search will tell you where your content is available for free or show you results across top channels ranked by price.

What does it cost?

  • Roku streaming players start at just $29.99, and Roku TVs are available from a variety of TV manufacturers at affordable prices.

  • There are no monthly fees for watching free channels or for using a Roku device. You only have to pay for subscription channels, cable-replacement services, or movie and TV show rentals.

What if I already have cable or satellite?

  • There are no additional charges to watch many cable or satellite channels on your Roku device.

What if I want to watch a lot of movies?

  • Choose from many free movie channels, or consider a subscription or rent the latest releases all available through your Roku device.

If I cut cable, can I still watch local and top cable channels?

  • Yes. For Roku TVs, you can connect an antenna to receive broadcast channels.

What if I want to watch a lot of TV?

  • Consider a paid subscription for unlimited streaming of current episodes and full seasons of hit shows.

Does Roku charge for tech support?

  • No. Roku doesn’t use third parties for troubleshooting or technical support. Instead, they offer several types of support to customers who are within the original warranty period.